Terms of Service for SkylineFlat

Effective date: January 1, 2026

Address: Kuwait National Museum, Gulf Road, Sharq, Kuwait City, Kuwait

Phone: +96554081114 | Business ID: KW-6814431

Introduction

At SkylineFlat, we provide premium upscale flat selection services. Please read these terms carefully before using our offerings.

1. Scope of Services

1.1 Upscale Flat Selection Services

We offer personalized flat selection appointments, property viewings and consultation on interior design preferences.

1.2 Digital Information Products

We provide electronic guides, virtual tours and online presentations related to upscale flats.

1.3 Physical Goods

We sell printed brochures, promotional materials and branded merchandise.

2. Payments and Pricing

All fees are quoted in US dollars. Accepted payment methods include major credit cards and bank transfers.

3. Policy on Reimbursements and Rescheduling

We understand that plans may change. This section outlines our reimbursement and rescheduling terms.

3.1 Service Reimbursement and Rescheduling

Clients may request a reimbursement up to 14 days before the scheduled appointment. Approved requests will be processed within 7 business days. To request a reimbursement or to reschedule, please visit Contact Us. Rescheduling is available up to 48 hours before the appointment without additional fee. No reimbursement is offered for no-shows or cancellations made less than 48 hours before the appointment, as resources and personnel are allocated upon confirmation.

3.2 Digital Information Products

For electronic guides and virtual tours, clients may request a reimbursement within 7 days of purchase if the download link has not been accessed. Approved requests will be processed within 5 business days. Once the link has been accessed or downloaded, no reimbursement will be granted due to the nature of the product.

3.3 Physical Goods Shipment and Reimbursement

Purchased printed materials and merchandise can be sent back within 30 days of receipt. Items must be in original condition and packaging. Clients must contact us at Contact Us to obtain authorization to send items back. Approved shipments will be processed within 7 business days of receipt at our facility. Clients are responsible for shipping costs unless the item was damaged or defective.

4. Changes to These Terms

We may update these terms from time to time. All changes will be posted on our website. Continued use implies acceptance of the updated terms.

5. Contact Information

If you have questions or need assistance, please visit Contact Us or call +96554081114.